Shipping Policy

Domestic Shipping: We offer fast and reliable shipping within the domestic Romania. Your order will be processed and shipped within 1-2 business days after payment is received. We use trusted carriers to ensure your smartlock is delivered safely and securely to your doorstep. Estimated delivery time for domestic orders is typically 2-6 business days, depending on your location.

International Shipping: We also ship internationally to select countries. Your order will be processed and shipped within 1-2 business days after payment is received. We use reputable carriers for international shipping to ensure your smartlock reaches you in a timely manner. Estimated delivery time for international orders may vary depending on your location and local customs clearance processes, but typically ranges from 2-12 business days.

Shipping Rates: Shipping rates are calculated based on the weight and destination of your order. You can view the shipping cost during the checkout process before finalizing your purchase. We strive to offer competitive and affordable shipping rates for our customers.

Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number that allows you to monitor the status of your shipment. You can track your order on our website or through the carrier's tracking portal.

Returns: If you wish to return your smartlock, please refer to our Returns Policy for detailed information on the return process, including eligibility, conditions, and refund or exchange procedures.

Please Note:

• Shipping times are estimated and may be subject to unforeseen delays, such as weather conditions, holidays, or other factors beyond our control.
• International orders may be subject to customs duties, taxes, or other fees imposed by the destination country, which are the responsibility of the customer.
• We do not ship to PO boxes or APO/FPO addresses.

If you have any questions or concerns about our shipping policy, please contact our customer support team for assistance. We are dedicated to providing excellent service and ensuring a smooth and enjoyable shopping experience for our valued customers.